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PRIVACY POLICY
Who is the person in charge of processing your data?
Identity: Nomad Technologies S.L. - CIF: B47765375
Postal address: Avenida de Madrid 46 Nave 3, 47008 Valladolid (VA)
email: lgpd@nomadtech.es
Data Protection Delegate: Dpto. Administración
Contact DPD.: lgpd@nomadtech.es 983 44 00 75
For what purpose do we process your personal data?
At Nomad Technologies S.L. We treat the information provided by interested persons in order to offer our services and maintain direct contact by email or telephone call. We also treat the information provided for the execution of training / support contracts and preparation of orders offered by Nomad Technologies S.L., when these cases occur.
In order to be able to offer you products and services according to your interests, we will create a "commercial profile", based on the information provided. No automated decisions will be made based on said profile.
How long will we keep your data?
The personal data provided will be kept as long as the commercial relationship is maintained or its deletion is not requested by the interested party for a period of 5 years from the last confirmation of interest.
What is the legitimacy for the treatment of your data?
The legal basis for the processing of your data is the execution of the contract for the purchase or contracting of the requested services that appears in your product portfolio, according to the terms and conditions that appear on the contracting page of your order.
The sending of newsletters and offers by Nomad Technologies S.L., are based on the consent that is requested, without in any case the withdrawal of this consent conditioning the execution of the subscription contract and/or the services.
To which recipients will your data be communicated?
Nomad Technologies S.L. contracts its virtual infrastructure according to a "cloud computing" model through AWS and under the agreement EU-US Privacy Shield. - Information available at: https://www.privacyshield.gov/list
What are your rights when you provide us with your data?
Anyone has the right to obtain confirmation as to whether Nomad Technologies S.L. we are treating personal data that concerns them, or not.
Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
In certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data. Nomad Technologies S.L. will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
Interested persons have the right to the portability of their personal data. Nomad Technologies S.L. facilitates this right to the interested party who wishes to exercise it.
The interested party can materially exercise these rights through the access links that are available in the emails received from Nomad Technologies S.L. or requesting the execution of any of the aforementioned rights by sending an email to lgpd@nomadtech.es. Optionally, you can redirect the interested party to the competent Control Authority to obtain additional information about their rights.
The interested party has the right to withdraw the consent granted to receive marketing and/or newsletter information at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.
The interested party may file a claim with the competent Data Protection Control Authority, especially when they have not obtained satisfaction in the exercise of their rights by Nomad Technologies S.L.
TERMS OF USE ON THE WEBSITE
All the intellectual and industrial property rights of the web domain, as well as its contents, belong to Nomad Technologies S.L., so no user is authorized to make use of them, or print them, or store them on any physical medium, except for their use. personal and private. Access to this website does not grant users any right or ownership over the intellectual or industrial property rights or the content it houses.
Users accessing this website may not copy, modify, distribute, transmit, reproduce, publish, assign or sell the aforementioned elements or create new products or services derived from the information obtained without the express written authorization of Nomad. Technologies S.L.
Obtaining the condition of registered user implies the reading and express acceptance and without any reservation of these conditions. People of legal age and with full capacity can obtain the condition of registered user. The use of the website as a registered user allows browsing through the restricted access areas. The username and password are personal and confidential. It is presumed that the uses using identification keys are made by the registered user, unless the user has previously notified Nomad Technologies S.L. their loss or theft.
Nomad Technologies S.L. reserves the right to exercise the corresponding legal actions against users who violate these conditions or the intellectual or industrial property rights of Nomad Technologies S.L.
Nomad Technologies S.L. reserves the right to modify the products and prices offered on the website without prior notice.
In the event that the user detects any illicit or suspicious activity, we request that you notify us through the following email address: admin@nomadtech.es
TERMS OF SALE
These conditions generate a binding agreement between the buyer and Nomad Technologies S.L. regulating the offer, the acceptance of purchase and the conditions of the shipment of products.
Internet Purchase Order Acceptance
Until your order is accepted by Nomad Technologies S.L. There will be no contractual obligation between both parties.
After processing your order you will receive an email confirming it. However, this does not imply tacit acceptance of the order. The acceptance of the order will be communicated to you by e-mail and only then will the purchase contract be formalized, which will be exclusively for the products and quantities included in the order.
Nomad Technologies S.L. reserves the right to reject orders that do not present sufficient guarantees, are incorrect or incomplete, as well as in the event that the ordered products are not available, or any other cause without liability to third parties.
In case of cancellation of an order, the customer will be informed as soon as possible and if the amount of the order had been charged, the amount charged will be reimbursed.
Nomad Technologies S.L. will only accept € (Euro) as the exclusive payment currency.
Shipping and Transportation Policy
Nomad Technologies S.L. makes shipments to all of Spain and Europe by express courier. Deliveries will be made exclusively on business days from Monday to Friday and are carried out by recognized transport companies.
In the case of payment by transfer, the shipment will not be made until receipt of the transfer is confirmed, which can delay the shipment from 1 to 3 days.
The cut-off time for your order to be processed on the same day is 1:00 p.m. Orders received later will be processed the next day.
The preparation time for shipment will not exceed 48 hours, if this is longer, the customer will be notified to inform him of the delivery time, and he can decide whether to continue with the purchase.
Nomad Technologies S.L. will not be responsible for the delays that could be caused in shipments as long as these are unrelated to its logistics tasks and depend on the transport company in charge of it.
When the order is shipped, it will be notified via email and the tracking of the shipment will be provided to the customer in order to track the order and ensure that the package is delivered on the agreed date and address.
Nomad Technologies S.L. reserves the right not to send certain products due to not being able to guarantee their safety during transport due to their weight, dimensions and/or anatomy. Special handling products (due to their volume or fragility) have a different logistics circuit, with longer delivery times.
It is important to check the status of the packages as soon as they are received. In case of visible external damage or clear appearance of mistreatment during shipment, it must be clearly indicated on the carrier's delivery note. It is recommended to take photos of the damage as they will be required when making a possible claim.
Orders will be shipped to the delivery address provided by the customer. Nomad Technologies S.L. is not responsible if an incorrect or incomplete address is provided.
Shipping costs will be borne by the buyer unless otherwise stated.
Unequivocal Errors
Nomad Technologies S.L. is in no way obliged to supply the products at an incorrect price, even if the error was unequivocal and had been reasonably recognized. If the order had been accepted, it would be canceled and processed from the beginning with the pertinent correction applied to the price.
Payment Methods
The payment methods accepted in our online store are:
1. Electronic payment: We accept payments by debit or credit card.
2. Bank transfer or Deposit in our account:
The term to make the payment by transfer is 4 days from when the order is placed. If after this period the payment has not been received, Nomad Technologies S.L. may cancel the order without notifying the customer.
For the transfer, the order number and the name and surname of the client must be indicated.
Returns & Exchanges
Nomad Technologies S.L. will only accept changes and/or returns in the following cases:
1. Damages produced in transport:
In the case of receiving an order allegedly damaged during the course of its transport, the following should be done:
- Leave notification of the fact on the carrier's delivery note for review.
- Take pictures of the damaged package before opening it.
- Open the package and check if there are visible defects in its content.
- Take pictures of the damage, if any.
- Immediately report the incident to the transport company.
- Inform NomadTech by sending an email with the photos attached to support@nomadtech.es
2. Defective merchandise:
In the case of detecting a supposedly defective product after opening the package, proceed as follows:
- Take photographs of the product and in detail of its flaws.
- Inform NomadTech by sending an email with the photos attached to support@nomadtech.es
3. Order preparation error:
In the event of receiving an order that contains errors with respect to the order placed, the following procedure should be followed:
- Take photographs of the newly opened order evidencing its error.
- Inform NomadTech by sending an email with the photos attached to support@nomadtech.es
The maximum term to make the request for change or return in any of these cases is 48 hours from receipt of the order. Nomad Technologies S.L. reserves the right not to authorize an unjustified return or exchange after that time limit.
Once the change is authorized, the collection of the products in poor condition will be ordered and a replacement order will be sent immediately as long as the product is available.
Once a return has been authorized, the collection of the products in poor condition will be ordered and the refund of the amount will be processed within a period of 20 business days.
Unauthorized returns will not be processed by Nomad Technologies S.L.
APPLICABLE LEGISLATION
These conditions will be governed by the Spanish legislation in force at all times.
For the resolution of any doubt, discrepancy or divergence that may arise in the fulfillment and interpretation of this contract, the parties submit to the Courts and Tribunals of Valladolid, renouncing any jurisdiction that may correspond to them.