There's a Technical Support form on our website to consult these problems and questions about Ion Plasma PRO (you can attach photos and WeTransfer or Google Drive links with videos). 

It's the most direct and fastest way to reach out to the department.

In accordance with current legislation, the warranty is one year. Additionally, we’ll offer the Nomad Care program with an extended warranty from one to three years.

See more details in our Legal Conditions section or contact sales@nomadtech.es if you have any questions.

Ion Plasma PRO includes all the programs needed for its operation. You can download them for free from our website and test them before receiving your machine.

You can import the most common design files to Inkscape to generate the G-codes. Files such as .png, .svg, .dxf, .ai or .pdf are supported. For example, you can create your design on AutoCAD, save it as .dxf and then take it to Inkscape to generate the G-codes.

Using the Ion Plasma PRO plugin for Inkscape you can generate the G-codes that, later, are sent into the machine with the control software NomadPanel. 

All software needed to work with Ion Plasma PRO is free for download on our website.

Yes, the metal sheets should fit on the cutting table and be placed correctly to avoid it falling off of the machine. To cut bigger pieces by taking points of references and moving the working area. 

You can get all your spare parts directly from Nomad Technologies’ website. For anything specific, please contact sales@nomadtech.es

Yes, there’s a financing system available to you: a technological renting for companies that allows you to finance an amount between 1.500 € and 30.000 €. It's necessary to meet certain requirements to start the financing process, whether it’s self-employed or a company.

If you wish to receive more information and details about this agile and flexible alternative, send us an email to sales@nomadtech.es